Reference

How tt7895 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, deposit through DANA, OVO, or GoPay, and use our platform — and how we keep that data secure. Availability of our services depends on local law and eligible regions in Indonesia.

Account data protectionWallet & payment privacyCookie controlsData access requestsIndonesia-focused policy
tt7895 How tt7895 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove personal data we hold, our support team handles those requests directly. You can also raise a concern about how your wallet data — including DANA, OVO, or GoPay records — was processed. We aim to respond to data requests within a reasonable timeframe, and we'll confirm receipt of your message as soon as it comes in.

Live Chat Start a live chat from your account dashboard to raise a data or privacy concern. Our team picks up and follows through on each request.
Email Support Send your data access or deletion request by email. Include your registered mobile number so we can match it to your account securely.
Account Help Centre For wallet-linked data questions — covering DANA, OVO, or GoPay records — visit the Help Centre section inside your account settings page.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take a few concrete steps to keep your information private and your account access clean. Here is what each one means in practice — from how cookies work on your device to how long we keep transaction records.

Cookie Controls

We use session and analytics cookies to keep you logged in and understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account and wallet transaction records — including DANA, OVO, GoPay references — are kept only as long as needed for verification, then deleted or anonymised per our retention schedule.

Account Security

Login activity is monitored for unusual access patterns. If we detect something unexpected from your device or location, we may ask you to re-verify via OTP before continuing.

Your Rights

You have the right to request a copy of your data, correct inaccuracies, or ask us to delete it where local law in Indonesia permits. Contact support to start that process.

Common Questions About Your Privacy on tt7895

These are the questions we hear most often about how we collect and handle personal data. If yours is not listed here, contact support directly — we handle every query individually.

We collect your name, email, mobile number, and device details at registration. If you link a wallet, we also store the transaction reference from DANA, OVO, or GoPay for verification purposes.

Wallet transaction references are shared only with payment processors to complete or verify your transactions. We do not pass that data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We will identify your account and send you a summary of the data we hold on file.

Yes. You can request deletion of your data where local law in Indonesia permits. Some records — like payment transaction logs — may be retained for the period required by applicable rules before deletion.

We use cookies to keep sessions active and understand platform usage. You can block or clear cookies through your browser settings, though this may affect how certain account features work.

We keep records for as long as needed to resolve disputes and meet any obligations under local law. Once that period ends, data is deleted or anonymised according to our internal retention schedule.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.